Shipping Cost
We offer free standard sea freight shipping on all orders. For customers who prefer faster delivery, we also offer an air freight option. If you would like to choose air freight, please contact us directly. The logistics carrier will calculate the air freight charges. After deducting the original sea freight cost, which we cover, the additional air freight fee will be your responsibility. Any excess air freight charges paid, beyond the actual shipping cost, will be refunded to you.
The sea freight route is as follows: China -> US (or other country) port -> your address.
Once the goods arrive at the port, the package will be handled by carriers such as FedEx or CEVA, who will transport the package to your address and ensure delivery to your doorstep for signature confirmation.
Potential Delays
Delivery times may vary due to warehouse and carrier capacity constraints. We will notify you via email if there are any delays.
Order Tracking
You will receive a shipping confirmation email with delivery details and a tracking link once your order is dispatched.
Delayed Delivery / Lost Package
We use real-time tracking to monitor delays and explore alternative shipping options if necessary.
Order Cancellation
Orders can be canceled before processing for a full refund. Once shipped, cancellations are not possible, but returns can be arranged upon receipt of the package.
Taxes and Duties
Import taxes, duties, and customs fees may apply upon package arrival, and recipients are responsible for these fees. Our website does not charge any taxes or fees.