1. Information on the Collection of Personal Data
1.1 Personal Data
We inform you about the processing of personal data when using our website. Personal data is any data that can be related to you personally, such as your name, address, email addresses, and user behavior. This information is provided to comply with our legal obligations, particularly under the EU General Data Protection Regulation (GDPR).
1.2 Data Controller
The data controller, pursuant to Art. 4 (7) GDPR, is HiLamps. For inquiries, you can reach us at service@hilamps.com.
2. Processing of Personal Data When Visiting Our Website
When using our website for informational purposes, we process personal data that your browser transmits to our server. This includes:
IP address
Date and time of the request
Content of the request (page visited)
Amount of data transmitted
Browser information
This data is necessary to display our website and ensure its stability and security. The legal basis is Art. 6 (1) f GDPR.
3. Further Functions and Offers of Our Website
3.1 Overview of Various Offers
In addition to purely informational use, we offer various services (e.g., registering an account, purchasing goods). To use these, you may need to provide additional personal data. The data processing principles mentioned apply to all such services.
3.2 Use of External Service Providers
We sometimes use external service providers (e.g., payment service providers, shipping companies) to process your data. These providers are carefully selected, bound by our instructions, and regularly monitored.
3.3 Further Third-Party Involvement
We may share your data with third parties for specific promotions, competitions, or contract conclusions. Detailed information will be provided when you share your data or in the description of respective offers.
3.4 Third Parties Outside of the EEA
If our service providers or partners are based outside the European Economic Area (EEA), we will inform you of the consequences in the offer description.
4. Processing of Personal Data When You Contact Us or Register an Account
When you contact us via email or contact form, the data you provide (email address, name, and phone number) will be stored to answer your questions. When registering a customer account, we only collect the information you voluntarily share, which may include:
First and last names (title or username if applicable)
Login data: email address and password
Contact details: postal addresses, phone numbers, email addresses
Additional personal and interest information you may share
5. Processing of Personal Data When You Make a Purchase
5.1 Shopping Information
When you order from our online shop, we collect your shopping data, which may include:
Purchased item details
Order number
Delivery and billing addresses
Delivery and payment status
Communication related to purchases
Return status
Information regarding service providers involved
5.2 Payment Details
We collect payment details to process payments and may receive additional payment details from external payment service providers. Payment details include:
Billing addresses
Preferred payment method
IBAN and BIC or account number and sort code
Credit card details
Information directly related to payment processing and credit checking
5.3 Transfer of Data on Outstanding Debts to Collection Service Providers
If invoices remain unpaid despite reminders, we may transfer necessary data to a collection service provider. The legal basis for this is Article 6 (1) b GDPR and Article 6 (1) f GDPR.
6. Cookies
6.1 General Information About Cookies
We may use cookies, tags, and similar technologies to collect information on our Services. If required by law, we will request your consent before using cookies or other tracking technologies.
6.2 Types of Cookies
Strictly Necessary Cookies: Essential for our Services to work and cannot be disabled.
Functional Cookies: Remember your choices to provide enhanced features.
Performance or Analytic Cookies: Collect passive information to improve our Services.
Advertising or Targeting Cookies: Make advertising messages more relevant to you.
6.3 Your Choices
You can manage browser cookies through your browser settings. Blocking all cookies may affect the functionality of some Services.
6.4 Web Pixels
We use web pixels to track user interactions and analyze usage patterns on our website.
6.5 Analytics
We use third-party service providers, such as Google Analytics, to monitor and analyze the use of our Services.
6.6 Behavioral Remarketing
We use remarketing services to advertise on third-party websites based on your preferences.
6.7 Other Tracking Technologies
We may use tracking technologies to collect “clickstream” data and assign unique identifiers to devices.
6.8 Do Not Track
Our Site does not currently process or respond to “DNT” signals due to the lack of uniform standards.
6.9 Location Information
You can adjust device settings to prevent location information from being sent to us.
7. Transfer of Data to Third Parties
7.1 Transfer Only Where Allowed by Law
We only forward your data if allowed by law. We work with service providers under special conditions, ensuring they only access your data as needed.
7.2 Technical Service Providers
We work with technical service providers to provide our services. If they process your data outside the EU, we ensure equivalent data protection levels.
7.3 Payment Service Providers and Credit Agencies
We offer different payment options and transfer data to relevant service providers. Details are provided in their privacy policies.
7.4 Shipping Companies
We work with external shipping companies and provide necessary data to fulfill orders.
7.5 Authorities and Other Third Parties
We may forward your data to authorities or third parties if required by law or for prosecution purposes.
8. Retention and Erasure of Data
We store your personal data as long as necessary for the purposes outlined in this policy. Data may be blocked or retained under legal retention obligations.